Contact Us

 

Please note during the festive period that our phone lines and online support will not be monitored during VIC public holidays, weekends, or after 3 PM (AEDT) on the 24th & 31st of December.

 

 

During the festive period, we are offering an extended returns period for change of mind. Items purchased during December 2024 can be returned for change of mind within 60 days of original purchase date. All purchases made after December 2024 revert to our standard returns policy.

 

Having trouble with your return? We have just updated our process. Please go to our Returns Policy Page for more information.

Phone: Australia enquiries: 1800 001 399

New Zealand enquiries: 0800 808 153

Email: info@bpbrands.com.au

Our Customer Service Team is available Monday to Friday, between 8.30am and 4.00pm (AEST). (Excluding VIC public holidays)

Mail: Black Pepper Head Office Australia, Level 2, Building 10, 658 Church Street, Richmond VIC 3121 Australia